Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Shipping Provider
We proudly ship all orders using Courier Guy, a trusted and reliable courier service to ensure your package arrives safely and on time.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays).
During peak seasons or promotions, processing times may be slightly extended.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Delivery Time
Estimated delivery times:
Please note that delivery times may vary depending on your location and external factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and order size.
Any promotional free shipping offers will be clearly stated on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
You can track your parcel directly through Courier Guy’s tracking system using the provided number.
Delays
While we aim to ensure timely delivery, delays may occasionally occur due to:
We appreciate your patience and understanding in such cases.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We cannot be held responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or you believe it has been lost, please contact us within 48 hours of the expected delivery date so we can assist you in resolving the issue with Courier Guy.
Contact Us
For any shipping-related questions, please contact us at:
info@bare.org.za
